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How to redeem a gift card code
A gift card code turns into balance within seconds once it goes into the right place. Here are the steps for the platforms people use most.
Steam
Open the Steam client, use the "Games" menu at the top, then "Activate a Product on Steam" — or, for wallet codes, "Redeem a Steam Wallet Code". Type the code without spaces.
Google Play
In the Play Store app, tap your profile icon at the top right, then "Payments and subscriptions", then "Redeem code". You can type the code or scan it with the camera.
App Store and iTunes
In the App Store, tap your profile icon and choose "Redeem Gift Card or Code". On iPhone there is also a camera option.
PlayStation
Go into the PlayStation Store, open "Redeem Codes" from your profile, and enter the 12-character code.
Xbox
Open "Redeem a code" in the Microsoft Store or on the console. The value is added to your Microsoft account balance.
What does an "invalid code" error mean?
Most of the time this error does not mean the code is broken. It points to one of three things:
- A region mismatch. A code bought for one country is not accepted on an account registered in another. Check your account region.
- The wrong platform. Codes can look alike, but a Steam code will not work on Xbox and a Google Play code will not work in the App Store.
- A typo. Codes contain characters that look alike: zero and the letter O, one and the letter I. Copy and paste instead of typing by hand.
If all three check out, open your order and create a support request. Every step, including when the code was first revealed, stays in the order record, and the process runs from there.