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Pre-Contractual Information

Last updated: 9/1/2026

Purpose

This document contains the information given to the consumer before a distance contract is concluded. By completing an order you confirm you have read it.

Seller details

  • Company: DOLINA DIGITAL D.O.O. Beograd
  • Address: Mirijevski venac 47, sprat 4, stan 42

11160 Beograd (Zvezdara) Srbija, Serbia

  • Company no: 22323059 — Tax no: 115872599
  • Email: info@dolinadigital.com

Main characteristics

The product purchased is digital content. Its name, variant, validity period (if any), regional restriction (if any) and price are shown on the listing page and in the order summary.

Price and additional costs

The price shown is the total. There is no shipping cost. Bank charges for transfers when topping up the wallet are borne by the user.

Payment and delivery

  • Payment: wallet balance or (where configured) card
  • Delivery: electronic, immediate on payment confirmation
  • Where automatic delivery is not possible: within 24 hours

Right of withdrawal

For digital content the right of withdrawal ends at the moment the code is displayed. Before display, the order may be cancelled.

By completing the order you consent to performance beginning immediately

and acknowledge that you lose the right of withdrawal once the code is

displayed.

This exception does not apply to defective products.

Complaints

Complaints are made through the support channel on the order page or at info@dolinadigital.com. They are answered within 15 days.